Mintable Help
  • Welcome to Mintable
  • NFT Basics
    • What is ETH/Ethereum?
      • What is an Ethereum Wallet - how do I get one?
      • How do I get ETH?
      • Why is Ethereum Gas Fees so High?
      • How do I speed up or cancel a pending transaction on Ethereum?
    • What are NFTs (digital items)?
      • Gasless Minting
  • THE ECOSYSTEM
    • Mintable, The Ultimate NFT Ecosystem
    • Should I mint on Mintable or Mintology?
  • USING MINTABLE
    • Get Started
    • NFT Wallets
      • Mintable Custodial Wallet
        • Frozen Mintable Custodial Wallet!
        • Claiming Mintable Custodial wallet
      • Connecting & Managing Multiple Wallets on Mintable
        • What Crypto Wallets are supported by Mintable?
        • Removing wallets
      • Setting a Default Wallet on Mintable
      • Linking your Metamask - Mobile Version
    • Your Profile
      • Edit my profile/Account settings
    • Searching on Mintable
      • Search with AI
      • What is a "Guaranteed Authentic" collection?
    • Buying and Selling NFTs
      • How to Sell Items that are already in Your Wallet
  • For Creators
    • Collections
      • Creating a Collection
      • Minting to Collection
      • Manage Collections
      • Listing from Collection
        • Bulk Listing NFTs for Sale
      • Customise Collection Page
    • Creating NFTs
      • How to create an item
        • Managing NFT Tags on Mintable
        • Supported File Types and Image Requirements for NFTs on Mintable
      • How to edit your listing price
      • How to cancel your listing
      • How to Transfer NFTs on Mintable?
      • How do I delete or burn my NFTs?
      • How to view my NFTs in MetaMask?
        • How do I find the contract address for my NFTs?
      • Certifying Your Rights When Minting NFTs on Mintable
  • Claimable NFTs
    • What is a Claimable NFT?
  • How to Create a Claimable NFT collection?
  • FAQs
    • Why Buy NFTs? What Makes Them Valuable?
    • How do I know what I'm buying is legit and not a fake?
    • How to sell digital items?
    • Help!
      • Why Is My Account Disabled?
      • I Received a Verification Code Email from Mintable That I Didn't Request
      • User Safety Guide: Staying Safe on Mintable and in the Metaverse
    • Digital Millennium Copyright Act or “DMCA”
    • Immutable X
      • What is Immutable X?
Powered by GitBook
On this page
  • 💬 Fastest: Join Our Discord
  • 📧 Email Us
  • 📝 Contact Form

Was this helpful?

  1. FAQs

Help!

Need help? Got a question? We’re here for you! Whether you're facing a technical issue or just need guidance, you can reach out to us through multiple channels.

PreviousHow to sell digital items?NextWhy Is My Account Disabled?

Last updated 2 days ago

Was this helpful?

💬 Fastest: Join Our Discord

For real-time support and quick responses, our Discord server is the best place to start.

  • ✅ Average reply time: A few seconds to a few minutes

  • 💤 If there’s a delay, we might be asleep — we’re based in Singapore (SGT/GMT+8).

  • 🎯 Great for quick troubleshooting, feedback, or chatting with the community

🔗 Join our Discord:


📧 Email Us

Prefer email? You can reach us at:

✉️ support@mintable.app

We aim to respond within 1 business day.

Please include your Mintable username, wallet address, and any relevant links or screenshots to help us assist you faster.


📝 Contact Form

You can also submit a message directly on our website:

🌐 Support Page:

Fill out the form, and we’ll get back to you via email.

https://discord.gg/FB2br9Q
https://mintable.app/contact-us