> For the complete documentation index, see [llms.txt](https://docs.mintable.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mintable.app/faqs/help.md).

# Help!

### 💬 Fastest: Join Our Discord

For real-time support and quick responses, our **Discord server** is the best place to start.

* ✅ **Average reply time**: A few seconds to a few minutes
* 💤 *If there’s a delay, we might be asleep — we’re based in **Singapore (SGT/GMT+8)**.*
* 🎯 Great for quick troubleshooting, feedback, or chatting with the community

🔗 **Join our Discord**: <https://discord.gg/FB2br9Q>

***

### 📧 Email Us

Prefer email? You can reach us at:

✉️ **<support@mintable.app>**

We aim to respond within **1 business day**.

> Please include your **Mintable username**, **wallet address**, and any relevant links or screenshots to help us assist you faster.

***

### 📝 Contact Form

You can also submit a message directly on our website:

🌐 **Support Page**: <https://mintable.app/contact-us>

Fill out the form, and we’ll get back to you via email.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mintable.app/faqs/help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
