I Received a Verification Code Email from Mintable That I Didn't Request

If you received a Mintable verification email but did not sign up for an account, it’s possible someone mistakenly entered your email address — or that your email may be compromised.

1. Secure Your Email Account

Make sure your email is fully secured, especially if you suspect unauthorized access.

We strongly recommend:

  • Enabling two-factor authentication (2FA)

  • Using an authenticator app like Google Authenticator (not SMS-based)

  • Changing your email password if you haven't recently


2. Do Not Enter the Verification Code

If you did not initiate the sign-up, you can ignore the code — no account will be created unless the code is submitted.


3. Contact Us for Account Removal

If you suspect an account was created using your email, contact us immediately and we’ll delete it.

📧 Email: [email protected] Include:

  • The email address that received the code

  • A brief note stating that you did not create the account

We’ll investigate and ensure the account is removed if it was improperly created.


🛡️ Your Privacy Matters

Mintable takes account integrity and user privacy seriously. No action is taken on your behalf unless you complete the verification process, and no blockchain transactions can occur without wallet ownership and confirmation.

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