# I Received a Verification Code Email from Mintable That I Didn't Request

### 🔐 Recommended Action

#### 1. **Secure Your Email Account**

Make sure your email is **fully secured**, especially if you suspect unauthorized access.

We strongly recommend:

* Enabling **two-factor authentication (2FA)**
* Using an **authenticator app** like Google Authenticator (not SMS-based)
* Changing your email password if you haven't recently

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#### 2. **Do Not Enter the Verification Code**

If you did not initiate the sign-up, you can **ignore the code** — no account will be created unless the code is submitted.

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#### 3. **Contact Us for Account Removal**

If you suspect an account **was created using your email**, contact us immediately and we’ll delete it.

📧 **Email:** <support@mintable.app>\
Include:

* The **email address** that received the code
* A brief note stating that you did not create the account

We’ll investigate and ensure the account is removed if it was improperly created.

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### 🛡️ Your Privacy Matters

Mintable takes account integrity and user privacy seriously. No action is taken on your behalf unless you complete the verification process, and no blockchain transactions can occur without wallet ownership and confirmation.