> For the complete documentation index, see [llms.txt](https://docs.mintable.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mintable.app/faqs/help/why-is-my-account-disabled.md).

# Why Is My Account Disabled?

**In order to maintain a safe and trusted platform for our users, we suspend your account that violated our** [**Terms of Service**](https://d3luz8cn6n4wh0.cloudfront.net/terms_of_use_04_15_2019.pdf)**.**

**This could range from listing prohibited / Copyrighted items to misusing the platform.**